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Connect with the right HAP expert

How can we help you today? Let’s get you the resources you need.

We're here to help

Members can call one of the numbers listed on the back of their member ID card. Otherwise, select the statement that best describes your situation below. 

I'm a HAP Member

Get support for Marketplace, employer-based, or Medicare coverage.

I’m an employer

Connect with your dedicated employer account team.

I’m an agent or broker

Find the right contact for sales, service and contracting.

I’m a provider

Get help with claims, authorizations, eligibility and more.
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Have a business or general question about HAP?
 Explore the options below.

Compliance Hotline

(877) 746-2501

Mon-Fri 8 am to 6 pm

TTY:711

 

Accounts Receivable

(888) 735-2542

Mon-Fri 8 am-6 pm

TTY:711

Mailing Address

Health Alliance Plan

1414 E. Maple Road

Troy MI 

You can speak with a customer service

representative at the following locations:

Troy Lobby

1414 E. Maple Road,

Troy, MI,48083

Mon-Fri 9 am to 4:30 pm

HAP Detroit Lobby

3031 W. Grand Blvd.,

Suite 110,

Detroit, MI 4820

Mon-Fri 9am-4:30 pm