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Michigan’s leader in quality healthcare 

HAP always puts our community first. We provide quality healthcare for members across Michigan and beyond. As a local, nonprofit health plan, we’re committed to making healthcare more personal and supportive. 

450,000

Current HAP members

50,000

Healthcare provider partners

95%

HAP Medicare members are satisfied with their coverage  

(Source: HAP 2024 NPS Survey) 

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The HAP family is here for you.

Healthcare is in our DNA

HAP is a Michigan-based, nonprofit health plan that provides health coverage to individuals and organizations across the state. Our focus is on delivering quality, accessible health care solutions to meet the diverse needs of our communities. 

Partnerships for better outcomes

We believe we can better serve our members through impactful, strategic partnerships. That’s why we cultivate partnerships with hospital systems, doctors, health leaders, employers and community groups.

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Commitment to our Community

HAP supports over 100,000 people each year through programs that focus on health, education and well-being. Employees and leaders give back through volunteering and nonprofit work, all to help build a healthier, stronger Michigan.

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Putting our members first

Our members are at the heart of everything we do. From our award-winning customer service to our ever-expanding network to our thoughtfully designed health plans. Our goal is simple: to make healthcare easier and more supportive.

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Why choose HAP? 

We’re here to make healthcare easier. Our members count on us for quality coverage and thoughtful support. 

Year-after-year, HAP is only Michigan-based Medicare provider to receive 4 or more stars from the Centers for Medicare and Medicaid Services.

Born in Detroit in 1960, we have steadily grown our presence in the lower peninsula. With deep ties, our employees are embedded in the communities we serve.

Our ever-expanding network includes thousands of providers. In fact, 96% of doctors in the state of Michigan take HAP.  

We have more than 35 collaborative care management programs that achieve measurable improvements in health outcomes. 

From our website to our app, from processing claims to online bill pay, HAP is always innovating and always available online. 

We work closely with Henry Ford Health and other providers to create a seamless experience for our members. 

We’re fiscally responsible to our members. Ninety percent of our premium revenue is spent on funding health care services for our members. 

Member testimonials

"Every single person we met from the HAP team was so kind and patient. They took the time to answer all our questions and it really felt like they cared about us. They went above and beyond, and we’re so grateful."

Diane and Mark C. – Troy, MI

"Every time I call HAP, I’m met with compassion and clear guidance. They even help me support friends with their coverage, and I never feel alone managing my care."

Michelle T. – Detroit, MI

"HAP has kept my healthcare simple and reliable with clear options, a wide range of providers, and helpful navigator support. My plan really works well for me."

Leonard D. – Sterling Heights, MI
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