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Health plans for individuals and families

Find flexible, affordable coverage for you and your family. Shop plans through HAP or on the Marketplace. Use the links below to get started.

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Plan Basics

Health insurance doesn’t need to be complicated. At HAP, we pride ourselves on offering straightforward, comprehensive care. Learn more about our plans below.

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What to know before you enroll

There's a lot to consider before selecting a health plan. We’ll guide you through each step of the way so you can make an informed choice you feel good about.

Choosing a plan
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Member resources

Get the most out of your health plan with these helpful member-exclusive resources. Explore plan information, wellness programs, member discounts and more—all in one place.

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Need help finding a plan?

We’re here to help. Our licensed agents are available to answer questions, provide a free quote or help you enroll for this limited time period. Call us at (855) 948-4427 (TTY: 711), Monday-Friday from 8 a.m. to 6 p.m.

Why choose HAP?

HAP and our trusted partner CareSource go beyond basic coverage with personalized support and smart ways to save time, money and stress.

Whether it is just you or a whole crew, HAP has flexible personalized plans that fit your life and grow with you.

Get 24/7 access to licensed and board-certified doctors from the convenience of your own home or while traveling.

Get peace of mind knowing you are covered for ER or Urgent Care visits.

HAP offers plans that cover members while traveling and students away for school through our nationwide coverage.

What to know before you enroll – FAQs

It’s the annual period when you can apply or change health plans.

The open enrollment period is Nov. 1 to Jan. 15. You can apply or change health plans only during the open enrollment period each year unless you qualify for a special enrollment period.

Certain life events may qualify you to change your current health plan or sign up for a new one outside of open enrollment. This is called a special enrollment period. If you qualify for a special enrollment period, you have up to 60 days after the event to enroll or change your plan.*

Qualifying life events include, but aren’t limited to:

  • Changes in family size (if you marry, divorce or have a baby, etc.)
  • Moving to a new area
  • Non-calendar year policy renewal
  • Loss of coverage due to job loss, loss of group health coverage, divorce, death, aging off a parent’s plan or losing Medicaid or Children’s Health Insurance Program coverage
  • COBRA coverage ending

Visit hap.org/sep for a list of qualifying life events.

Special enrollment periods can occur year-round. You can apply for one during or outside of the open enrollment period. Proof of the qualifying event (such as a birth certificate or marriage license) is required. To apply for a special enrollment period, talk to your agent, call a HAP representative at (855) WITH-HAP (948-4427) (TTY: 711) or visit hap.org/plans.
 

Are you shopping for an individual or family plan for the first time? Or are you a current HAP member? Either way, we have a plan for you. For help choosing a plan:

  • Visit hap.org/plans
  • Call one of our knowledgeable, licensed HAP representatives at (855) WITH-HAP (948-4427) (TTY: 711)
  • Talk to your agent
     

The Affordable Care Act was designed to improve access to health care for everyone. Under the ACA, you can’t be denied coverage or charged a higher rate because of a pre-existing medical condition.

The ACA requires most Americans to have health insurance. If you don’t have coverage through an employer health plan, Medicare or Medicaid, you’ll need to get it on your own.

1. If you currently have health coverage, learn how your plan works and what your costs are to use it (for example, premiums, deductibles, copays, coinsurance, etc.).

2. Visit hap.org/plans to review your health plan options. If you’re already a HAP member, see if your current plan still meets your needs. Our website has tools to help you find the right plan for you and your family.

Go to hap.org/plans to:

  • Get help choosing a plan
  • Estimate plan costs

3. Write down any questions you may have.

4. Gather information about your household

  • Number of family members who need coverage
  • Monthly household income
  • Personal information on each person to be covered (date of birth, Social Security number, etc.)

5. Set a monthly health care budget so you know how much you can spend on premiums and out-of-pocket costs.

6. List the primary care doctors for all family members who’ll be covered. If you’re enrolling in an HMO plan, you’ll need to choose a primary care physician or one will be assigned for you. To see if your doctor is in the HAP network, visit hap.org and click on Doctors at the top of the page.

7. Make a list of all medications you and your family members take. And check if those medications are covered in the health plan’s covered drug list, also called a formulary. Visit hap.org/prescriptions for a list of covered drugs.

8. If you’re enrolling during a special enrollment period, gather the required proof of the qualifying event.

Member Testimonials

"Every time I call HAP, I’m met with compassion and clear guidance. They even help me support friends with their coverage, and I never feel alone managing my care."

Michelle T. – Detroit, MI

"Every single person we met from the HAP team was so kind and patient. They took the time to answer all our questions and it really felt like they cared about us. They went above and beyond, and we’re so grateful."

Diane and Mark C. – Troy, MI

"I call HAP the House of Quality! They’re truly the voice of the customer. It makes me smile every time I think about it."

Sandra B. – Southfield
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We’re here to help.

Questions? HAP is here to support you at every step of the way.

Call a HAP expert

Hours: 8 a.m. to 8 p.m., 7 days a week

(855) 948-4427 (TTY: 711)